Payment, invoices and tax
Billing runs through Stripe, inside the platform, while you are logged in.
How you can pay
- Credit or debit card
- Apple Pay
- Link
- Amazon Pay
Whichever you choose, the payment is processed by Stripe. VeriScout never sees or stores your card details.
Receipts
Stripe emails a receipt for every payment to the address on the account. Keep them — for most athletic departments this is the document that goes to accounts.
Tax
Tax is calculated automatically by Stripe based on your location, and shown before you confirm the payment. US customers are not charged Danish VAT: the rate applied is the one appropriate to where your institution is.
If your institution has a tax-exempt status or specific requirements, contact us at hello@veri-scout.com before you subscribe rather than after — it is far easier to set up correctly than to correct.
Billing cycle and renewal
Subscriptions renew automatically — monthly or annually, depending on the plan you chose. Your next renewal date is shown in Settings → Subscription, along with your plan and the bundles it includes.
Refunds
We do not offer refunds. That is why the trial exists: 14 days with all four bundles and nothing blurred, so you can find out whether the product works for your program before any money changes hands.
If something has gone wrong — a duplicate charge, a subscription you did not intend to renew — email us. A billing error is not a refund request and we will fix it.
Cancelling
Cancellations are handled by email. Write to hello@veri-scout.com from the address on the account and we will take care of it and confirm the effective date.
Purchase orders and university procurement
Payment is card-based through Stripe. If your department cannot pay that way and needs an invoice, a vendor form or a W-9, contact us at hello@veri-scout.com and we will tell you what we can do.